See what our customers have to say about the service we provide in your area. From Aumsville to Dallas, Silverton to Detroit, Keizer to Albany and in between. We are humbled by their appreciation and value the opportunity to provide their pest control service.
Thanks Jeremy. Once again, you have come to my rescue. The ants are gone!!!
Phyllis N.
Aumsville, OR
March 2022
Your company provides excellent communication, quick service, and everyone is very friendly. I will definitely recommend to family and friends!
Samantha W.
Aumsville, OR
February 2022
Appreciate the continued checking and care, and asking questions to address any concerns. I appreciate the service offered and Jeremy's check ins.
Brian W.
Dallas, OR
January 2022
Always a joy to see you!
Debbie S.
Aumsville, OR
December 2021
Great as always, keeps my informed, is polite and friendly, even to my dog!!
Leatta J.
Keizer, OR
November 2021
As always, amazing service, amazing price, amazing quality!! Recommend this company hands down to anyone who needs this service!
Melanie H.
Silverton, OR
October 2021
Always appreciate the excellent job you do for us going above and beyond for the customer.
Jacque S.
Rickreall, OR
October 2021
As ALWAYS amazing service and friendly customer service! We have been with this company for many years and will continue to use their service in the future!
Lona R.
Albany, OR
September 2021
Thank you for your usual professionalism and expertise!!
Marsha L.
Salem, OR
August 2021
Very efficient, knowledgeable, prompt, and friendly. I have learned a lot from the information Jeremiah has shared with me about controlling pests in and around our house. I am very happy with the service I receive from this company. I am grandfathered with my yearly expense with this company. This is my only bill that never goes up, and I still receive the same great service.
Jennie R.
Aumsville, OR
August 2021
Excellent job and outstanding personality.
LD D.
Woodburn, OR
July 2021
Quick call back. Quick response. The 9-1-1 of "ant control." Great job!!
Gwen O.
Salem, OR
June 2021
Jeremy does a fantastic job!
Kyle & Rebecca D.
Aumsville, OR
May 2021
Thank you for such a great experience! Jeremy was very nice to explain how everything works and Rebekah was awesome to schedule with. Thanks again for the fabulous customer service!
Jennifer S.
Sublimity, OR
April 2021
5 out of 5 stars. Everything is perfect! I appreciate everything you guys do! No bugs for 10 plus years! Thank you guys for the great service.
Chris S.
Keizer, OR
April 2021
You guys always do a great job and are available for service when we need you. There is truly nothing that will ever replace good customer service and yours is exceptional! I recommend you whenever I can. Thank you!
Rick & Jody R.
Silverton, OR
March 2021
Jeremy is the best, he is very friendly, competent and informative. Best experience I have ever had with a service person hands down, thank you Bug Shield. And also, he rid our house of viscous attack carpenter ants a few years ago when I called them first (found him by customer recommendation) lol and the bugs and mice have stayed gone continually, so...still happy!
Ellen G.
Monmouth, OR
February 2021
Have worked with Jeremy for years now! Always great service! I will not use anyone else as long as I'm in his service area!
Jeff T.
Salem, OR
January 2021
Jeremy is always super informative and efficient. When our service is coming up we reply to the office letting them know of any concerns and he is quick to address it. Thank you so much!
Cassandra P.
Dallas, OR
2020
Thank you so much for your support of our Veterans Home.
(Name withheld)
Salem, OR
2020
Excellent service, very professional. Went above and beyond. I'm familiar with the services provided because he achieved the unachievable at my place of employment in eradicating rodents. The receptionist was very helpful when I set up my appointment and was flexible with my schedule. The tech showed up in the time window he said. Extremely satisfied, great people, great service, highly recommend.
(Name withheld)
Salem, OR
2020
Thank you for always being quick to respond as well as giving great tips, tricks and feedback on keeping away bugs and pests.
Nicki M.
Keizer, OR
2019
Excellent first visit! Jeremy showed up right on time and was patient while I put the dogs away. Very good communication as to the process, answering questions, etc. and the interior and exterior spraying was done without disrupting a sleeping grandbaby. We're looking forward to having our pests under control thanks to Bug Shield!
Debbie F.
Salem, OR
2019
As usual, you guys are always great and very friendly. We would recommend this company to anyone needing these services. Thanks guys.
Carla W.
Salem, OR
2019
Bar none Jeremy is the best tech I have ever had. He is consistent and through with his treatments. Rebekah the office manager is so helpful and very patient with all the unfortunate re-schedules I had to do in September. They both are people persons. And they love our pickles!!!!
Dave W.
Stayton, OR
2018
To say I was in a frantic state when I initially reached out to Bug Shield wouldn't quite thoroughly emphasize my ordeal. Jeremy not only came out to Dallas on an unscheduled day, but he also went above and beyond to eradicate the problem & provide tips to avoid unintended visitors in the future. I would recommend Bug Shield a thousand times over.
Keri M.
Dallas, OR
2018
I cut down a bunch of trees around my house and carpenter ants moved in with me the next day. I called Jeremy and they came out and sprayed and it didn't kill all of them the first time. So I called him again and he came out and sprayed again with no problems getting him to come out. I no longer have any spiders or ants. Thanks Bug Shield
Kent Silbernagel
Oregon
July 2016
Google Review
Great customer service, professional, and honest! Highly recommend Bug Shield for your pest control needs!
Mark Burgess
Keizer, Oregon
June 2016
Facebook Review
They were excellent. They took as long as they said it would. Fully informed me of what would happen and what would need to happen. When I contacted them to come out again for the follow up like they said would happen they came in a couple days. Perfect. Nice and courteous. I haven't had a problem since.
Janet Coyle
Angie’s List
Sublimity, Oregon
May 2016
Really impressed with the customer service -- Jeremy put a trap in my attic and checked back several times over the course of a month before removing it. Also appreciated the reminder calls for appointments.
Ellin Powers
Facebook Review
Salem, Oregon
March 2016
"Critters! I had a real problem when they got under my house. When I started seeing them in my vegetable garden I knew I had a serious problem. I got Bug Shield's name from a friend. The critters were gone in no time after Jeremy put out bait stations.
But then I started noticing big ants in the house. Once again, Jeremy to the rescue. They were carpenter ants. One treatment and I haven't seen a single ant.
Last but not least, I was stung several times when I stepped into a nest of "ground dwelling" yellow jackets. Jeremy located and treated and they too went away.
I don't like to use chemicals around my house. Jeremy assured me that those he uses are environmental and pet safe.
Needless to say, I signed a contract. I no longer share my yard and house with "critters."Customer service is excellent. Prices are competitive and I recommend Bug Shield."
Joan Massey
Salem, Oregon
January 2016
"We moved into a new home that had been vacant for months, and found the home was infested with spiders. Then we found carpenter ants, termites and even a mouse. At that point I was ready to burn the house down but thankfully Jeremy came to the rescue and saved us. I cannot thank him enough for making our home bug and rodent free."
Sarah Bodtker
Salem, Oregon
January 2016
"These guys run a top notch business. Jeremy is super friendly, knowledgeable, & trustworthy. The office is well run with reminder calls etc. I would recommend them to anyone with bug problems!"
Kathryn Lounsbury
Salem, Oregon
January 2016
"If you have need of pest control, Bug Shield is the only company you need to call.
On the day we got the keys to our new house we went to check it out (as all newbies do). When we pulled up the carpet in the back room we found hundreds of BLACK ANTS! We called Bug Shield and, not only were they available when others were already gone for the weekend, but the technician was at our house within 30 minutes. He treated the house and let us get back to work within the hour. And, the costs for service were so reasonable!
The bottom line is that Bug Shield wasn't just there for us when nobody else would have had the time for us, but they use eco friendly and pet friendly products that are effective! We were able to work in the house immediately and got all of our work done on time. Thank you thank you thank you! The receptionist and technician were very friendly and personable. They were kind and understanding and a pleasure to do business with during a stressful situation."
Elke Bruton
Salem, Oregon
March 2015
"I just had Jeremy of Bug Shield Pest Control treat my home for termites. I was thoroughly impressed with Jeremy's knowledge of pests in general and termites in particular. He completed the job thoroughly and professionally and even had to come back a few times to keep in step with our slow moving remodel. He also stands behind his service with a 10 yr guaranty. I would recommend Jeremy and Bug Shield without hesitation! Thanks Jeremy!"
"This guy knows bugs and takes great pride in doing a job well done. Can't recommend these guys high enough. Really great customer service, very easy to work with, they follow up, guaranty their work, reasonable pricing and they kill bugs."
Brenda Gescher
Salem, Oregon
June/July 2015
"I can't say enough GOOD things about this business. We had some serious carpenter ants & Jeremy held to his word about coming back if the place needed to be sprayed again which it did! I am no longer creeped out by these pests as they are GONE!!! Their maintenance program is perfect - they show up when they say they are going to & you never have to worry about it. This is a very reputable family owned business - don't be afraid to use them!"
Luann Schrader
Salem, Oregon
August 2015
"Fast, effective and a awesome customer service! Highly recommended"
Mike Campbell
Salem, Oregon
June 2015
"I love these people, they literally saved our Christmas!
I called them a little over a week before Christmas because there was a powerful, strange and all around unpleasant smell taking over my mom's house. She suspected something might have gotten underneath the house and the smell kept getting worse every day. I was referred to Bug Shield by a friend and they were able to get to the house the very next day! They found a very large deceased opossum and promptly removed it and went the extra mile when it came to neutralizing the odor. It was instantly so much better and they even gave us tips on how to help things get better faster. Within a few days you would have never known our Christmas was in danger, and that is a miracle, because before they came it was so strong!!! Thanks to them my parents were able to breathe easy, quite literally.
They did everything so fast and at a refreshingly affordable price too. I can't stress enough how they are worlds apart from every other pest control company I have experienced. They care, and it shows in everything they do. My parents say they are bug shield customers for life and have already told all of their neighbors what a wonderful job they have done. If I ever have pest trouble, I know I won't hesitate to call them, and will always feel good referring someone to them. Sorry for this being long winded, I almost never write reviews for anything, and wanted people to know just how happy I am with the service and care received."
Raquel Goodall
Salem, Oregon
December 2015
"I sent a request for an inspection/estimate on Friday night and had a technician out here Saturday afternoon! He said they don't normally work Saturdays but was in the area. So pleased to have the house sprayed the same day considering the infestations found and a new baby in the home. Thank you for providing such peace of mind. Very knowledgeable! Great pricing!"
Rachael Montesano
Salem, Oregon
Fall 2014
"What I found most unique about your service was that you were highly knowledgeable about household pests. You were able to completely answer EVERY question of mine. We had terrible problems with ants and beetles. We were greatly pleased with the service you offered, and it was EFFECTIVE for our problems. We were more than just impressed. Our problems with ants seemed to increase each year, even to the point of them getting into my breathing apparatus, which had to be sent to the factory for repair. Since the third step of your service, we have had zero problems. We referred your company to three other home owners who have had similar experiences.
Thank you Bug Shield."
Navarro F.
Salem, Oregon
February 2014
We've had close to no bugs since you guys started coming out! YAY! J:) Never a re-treat needed, yet!
Stephanie Sheffield
Salem, Oregon
February 2014
"We had an especially persistent case of ants. It took a few call backs but we have been completely ant free since the last treatment! Thank you"
Jenny N.
Salem, Oregon
February 2014
"My mother was hospitalized from a bee sting. They were nesting in our window areas. We were afraid to spray as we have a garden and needed them for our plants. Bug Shield got the bees away from the house and kept them in the garden. They also solved the spider problem we had inside the house. Bug Shield has always been professional and courteous, even when we had to make a call back for the more reluctant bugs."
Jeanette M.
Turner, Oregon
February 2014
"All I can say is I'm glad you have treated my home for the last year and we no longer have to worry about the tiny pests! It was bad enough when we couldn't get rid of the ants in the kitchen and the bathrooms, though we tried all sorts of natural... and NOT so natural ways to do so, but when I woke up one morning with one crawling on my arm IN MY BED!! that was enough! Now... no problemo. I'm so glad you take care of wasps too! Ours were mean! Thanks."
Kay P.
Salem, Oregon
February 2014
"I have been extremely impressed both by this company's flexibility to work with schedules and professionalism. My wife was fed up with spiders lurking in corners and practically jumping on her in teh shower. We haven't seen a single spider in the house since the first treatment and we haev seen a huge decrease in our ant problems too!! (We have a huge ant problem in our area) I would highly recommend this company to anyone with pest problems."
Kris W.
Hubbard, Oregon
February 2014
"I had ants very bad in my house this past year to the extent they were in every room and restroom. A friend referred me to Bug Shield and I couldn't be more happy, even after the first treatment I noticed a huge difference and by the second treatment there were no more ants. I would definitely use them for any other problems I come across."
Corrie Lunsford
Salem, Oregon
February 2014
"Friendly people, affordable pricing, and quality product. Their response time was prompt and although it required several follow-up visits to get our massive ant infestation under control, these additional treatments were covered in our service agreement (so no additional charge.) Eco/pet/child friendly products are a plus, as is a family-owned business. Thank you for helping us get our ants under control so I can sleep in my bed again without having them crawl on me! Friendly, polite people, affordable pricing and quality product.
Deb Vaughn
Salem, Oregon
March 2014
"Fantastic customer service!!!!!!"
Sheraya Martin
Salem, Oregon
October 2014
"Local company staffed by great people with great service in mind. Give them a call!"
Pete T.
Salem, Oregon
March 2013
"Thank you for coming out today! Jeremy found some wasp nests I didn't even know I had."
Alaina J.
Albany, Oregon
April 2013